The COOs Ultimate Offshoring Guide for IT Managed Service Providers
This guide will provide COOs with real world examples of how offshore capabilities can enhance your IT services, lower cost to serve, open new markets and build a sustainable competitive advantage.
Download now to discover:
- → How to overcome the IT COO's 6 greatest challenges
- → 5 common offshoring strategies, with benefits and drawbacks
- → Ideal offshore locations with supporting case studies
Are you offshore ready?
The IT services industry is changing fast. Clients expect more comprehensive solutions, and the pressure to deliver is mounting. The question is, can you keep up without overextending your resources? Offshoring is not just about “lower cost to serve” - it's about gaining the “edge” in service depth and breadth in a competitive market.
This guide will help COOs determine if your business is prepared for the next step. We’ll explore the critical factors for offshore success, from tackling operational challenges, scaling account management and choosing the right location.
Cut talent costs
Cut local talent costs by 30-60% without compromising quality.
Top-tier talent
Access a global pool of top-tier talent and expand your team's capabilities.
24/7 coverage
Follow the sun 24/7 coverage with globally located teams.
Scale Rapidly
Scale your business quickly with flexible offshoring solutions tailored to your needs.
Our 5 step process delivers higher performing teams
Strategic options
Your specialist advisor builds the business case for the best fit offshore location(s) for your company based on cost, capability, scalability and cultural fit.
Capability plan and talent acquisition
We support you plan the optimal team design, career paths and implementation plan. You handpick your team.
Onboarding
Your dedicated local HR business partner onboards your new team ensuring full cultural and operational integration with your onshore staff.
Continuous development
Craft growth plans for retention and team performance optimisation.
Strategic review and scale
Regular assessment of team performance and scalable growth.
Success Stories
How offshoring freed approximately 20 days a month for insight consultants
Swamped by client demands, Opinium’s senior consultants were knee-deep in data analysis, which significantly reduced their productivity, increased their overhead cost, and limited their capacity to innovate.
After partnering with Potentiam on implementing a Cape Town offshore strategy, they catapulted their efficiency and infused their agency with a vibrant new energy.
Cape Town
Data Analytics
“The Romanian team solved our data challenges.”
Evora received valuable strategic advice on developing a capability plan from our data analytics specialist. The plan included designing teams, selecting analytic tools, outlining career paths, and creating specialised roles. Resulting in consultants being able to focus exclusively on client-facing activities while being enhancing the quality of their analysis. Potentiam's approach allowed the client to test and move on to each stage before implementing their resource plan.
Chris Bennett, Founder, Evora.
“They've built a great understanding of the talent market in Cape Town.”
“Our Cape Town hub saved about 20 days a month for their insight consultants across London, New York, and Amsterdam by choosing Cape Town as their data collection and reporting hub for offshore resources collaboration. Potentiam provided strategic advice on building a collaborative team, expediting insights to global consultants and allowing them to focus on client relationships.”
Ben Davis, Head of Data and Research Tech, Opinium
“We have grown to two hubs, Cape Town and Bengaluru (Bangalore).”
Discover how Potentiam’s offshoring expertise helped Open Energy Market expand their team without compromising quality or efficiency. By leveraging their global network, Open Energy Market doubled their staff at half the cost, contributing to their continued success.
Chris Mclean, CEO, Open Energy Market
Your offshore growth partner
Offshoring transforms your business. Building offshore teams multiplies your revenues, unlocks innovation, taps into global talent, and enables strategic investments to elevate your business.
